- By Credit transfer (by specifying the order number in the commentary section of the bank transfer form in order to improve the speed of treatment). The order is sent when the bank transfer is confirmed. All additional charges because of bank transfers are the responsibility of the client.
- By Bank or postal check. All checks must be made out in euros and drawn from accounts in banks domiciled in the French metropolitan area, the Dom-Tom or Monaco. After having placed your order, forward the cheque, with the order number written on the back. As soon as the check has cleared the bank, you order will be dispatched.
3 rue de Montholon
75009 PARIS France
Please note that this form of payment may increase the delay of the processing of your order by at least 8 to 12 days.
Eurochecks are not accepted as payment.
For orders of all products not yet available, the check is deposited at its reception.
In the case of a cancellation or return (partial or total) of an order paid by check, the amount of the sold is credited to your client account DÔ création. The amount will be applied to your next order. If you prefer to be reimbursed, it is only necessary to contact our Customer Service by e-mail
You have a delay of 20 days to send us your payment. After that time, your order will be cancelled and the Client Customer Service will inform you of the cancellation by e-mail.
WHAT ARE THE DELIVERY CHARGES?
The delivery charges are calculated according to the Colissimo Suivi Liberté Rates for the French metropolitan area and the Colis Postal Prioritaire for the rest of the world.
WHAT IS THE DELIVERY DELAY?
Generally, deliveries are posted within 5 days of the order. In any case, you will be notified by e-mail the progress of the delivery.
WHAT ABOUT STOCK AVAILABILITY?
You are informed about out of stock items on the product page. We do our best to continually update our stock, reference information.
WILL THE INFORMATION THAT I GIVE YOU REMAIN CONFIDENTIAL?
Pursuant to the law n° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, information which is required of you is necessary to the treatment of your inscription and is intended for the services DÔ création. You have a right of access to this information. On request, they can be communicated to you and, in the event of error or of modification, be rectified. DÔ création is committed not marketing this information which is intended only for its own use.