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Terms and conditions of sale

It is specified that these present terms and conditions apply to the sales, by DÔ création. These conditions apply at the exclusion of all other conditions, notably those enforced in stores.


 The price of our products is indicated in euros all taxes included and not including processing and delivery.

In the case of an order to a country other than the French metropolitan area, you are the importer of the product or the products concerned. For all the products sent outside of the European Union and/or the DOM-TOM, the price will be calculated automatically on the invoice. Custom duties or other local taxes or importation duties or taxes of the government or state are susceptible to be due. These duties and charges are not the responsibility of DÔ création. You are entirely responsible for these duties and charges, both for their declaration as well as their payment to the competent authorities and organizations of your country. We advise you to consult the local authorities for information concerning the above.

All orders whatever their origin are payable in euros.

DÔ création reserves the right to modify its prices at any moment, but products will be invoiced at the list price applicable when the order is registered, in the limit of available stock.

The products remain the property of DÔ création until complete payment of the price.

All product offers, services and terms of delivery, price in euros, are valid in the limits of stock available.


On Internet:

Contractual information is presented in the French language and can be the object of a confirmation which retracts the contractual information just until the moment of the delivery. DÔ création reserves the right to cancel or to refuse all orders by a client with whom exists litigation relative to the payment of a prior order.


You declare to understand and to accept the present Terms and Conditions before placing your order. The validation of your order is therefore your acceptance of these Terms and Conditions.

Without proof to the contrary, the information registered on constitutes the proof of the total of the transaction passed between the site DÔ création and its clients.


Our product offers and prices are valid as they are visible on the site, in the limit of the stock available.

For all products that are not stocked in our warehouses, our offers are valid in the limit of their availability.

In the event of an unavailability of a product after you have passed your order, we will inform you by e-mail or by mail in the shortest delay.


The products are delivered at the delivery address that you indicate during the ordering process. The delays indicated are the average delays and correspond to the delay of processing and delivery. In the case of articles to be delivered at different delivery dates taking into account their availability, the delivery delay is based on the longest delay. DÔ création reserves the right to make partial deliveries. The participation for the processing and delivery expense will be invoiced for a single delivery unless otherwise specified by DÔ création when the order is accepted. DÔ création can not be held responsible for the consequences of a forwarding delay. All orders not expedited in 30 days following the order are cancelled unless stipulated to the contrary and announced in the sales offer. In the case of a delay, a mailing will be addressed to you. In the case of a payment by bank or private credit card the indicated delays are the average delays and correspond to the delays of processing and delivery for products to the destination of Martinique and the French metropolitan area.


Payments for you purchases can be made: - By Bank credit cards: Visa, MasterCard and American Express. Your account is debited when you order. - By Credit transfer (by specifying the order number in the commentary section of the bank transfer form in order to improve the speed of treatment). The order is sent when the bank transfer is confirmed. All additional charges because of bank transfers are the responsibility of the client. - By Bank or postal check. All checks must be made out in euros and drawn from accounts in banks domiciled in the French metropolitan area, the Dom-Tom or Monaco. Checks must be sent to the company’s address. Eurochecks are not accepted as payment. For orders of all products not yet available, the check is deposited at its reception. In the case of a cancellation or return (partial or total) of an order paid by check, the amount of the sold is credited to your client account DÔ création. The amount will be applied to your next order. If you prefer to be reimbursed, it is only necessary to contact our Customer Service by e-mail

You have a delay of 20 days to send us your payment. After that time, your order will be cancelled and the Client Customer Service will inform you of the cancellation by e-mail.


Our site is protected by a security system for your on-line protection.


You have a delay of 15 days counted from the day that you receive your order to return the merchandise purchased that does not suit your expectations. The initial delivery cost and the return delivery cost is at your expense. Only the price of the product or products will be reimbursed. All returns with a copy of the invoice are sent to DÔ création 3 rue de Montholon 75009 PARIS FRANCE complete (accessories, notice, etc. included) and all in good condition. All merchandise returned incomplete, damaged, spoiled or soiled by the client will not be accepted.


We promise to reimburse you or to exchange all merchandise that does not correspond to your order. In the latter case, we ask you to inform us in writing in a detailed manner and to return the merchandise to us. DÔ création will proceed to exchange or to reimburse all merchandise. The delivery charges will be reimbursed according to the invoice tariff and you will be reimbursed the return expense. In any case, you benefit from the legal guaranties notably those related to hidden flaws.


All merchandise reimbursement bought by credit card as described in Articles 8 and 9 above, will be carried out in a delay equal to or less than 30 days after our reception of the merchandise returned. The reimbursement will be executed according to the choice of DÔ création either by crediting your bank account or by a bank check addressed to the name of the client who passed the order and to the invoice address. No mailing of counter-reimbursement will be accepted, no matter what the motive. In the case of a cancellation or return (partial or total) of an order paid by check or bank transfer, the amount of the sold is credited to your client account DÔ création. The amount will be applied to your next order. If you prefer to be reimbursed, it is only necessary to contact our Customer Service by e-mail


For all information or questions, our Client Service is at your disposition:

DÔ création
3 rue de Montholon
75009 PARIS
Tel/internet : +33 (0) 09 79 70 38 07
tel/fax         : +33(0) 01 45 23 02 27
(Monday thru Friday 9H to 13H and 14H to 16H)


All the texts, commentaries, works, illustrations and images reproduced of the site are reserved as the author’s rights as well as the author’s intellectual property and this for the entire world. By virtue of and conforming to the dispositions of the Code of Intellectual Proprietorship, only the utilisation for private use reserved by the different dispositions even more restrictive of the Code of Intellectual Proprietorship. All reproduction total or partial of the site of DÔ création is strictly prohibited.


The proposed products are in conformity with the current French legislation. The responsibility of DÔ création cannot be engaged in the event of non respect of the legislation of the country where the products are delivered. It is your responsibility to verify with the local authorities, the possibilities of importation and/or utilisation of the product or products you consider to order. The texts and photographs reproduced and illustrating the presented products are only indicative. The merchandise that we sell is described and presented with the greatest care. If despite our efforts, errors are made, we can not be held responsible nor can we be engaged for the above. Except in the case of a guarantee, all operations between DÔ création and its clients, not contested within 15 days, cannot give place to reclamation. DÔ création will not be held responsible for the non-fulfilment of contract resulting in the case of force majeure, perturbation, or total or partial strike, notably by the postal service or transportation or communication, floods, fire. In the case of purchases for professional purposes, DÔ création will incur no responsibility for all indirect damages because of the above, loss of exploitation, loss of profit, loss of possibility, damage or expense.


The present contract is bound by French law. The language of the present contract is the French language. In the case of litigation, the French tribunals will be the only competent law court.
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